Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book a flight, or contact us for support. This may include:

• Personal Information: Name, email address, phone number, date of birth
• Payment Information: Credit/debit card details (processed securely by our payment partners)
• Travel Information: Passport details, travel preferences, booking history
• Technical Information: IP address, browser type, device information, browsing behavior

2. How We Use Your Information

We use the information we collect to:

• Process and manage your flight bookings
• Create and maintain your account
• Communicate with you about your bookings
• Provide customer support
• Improve our services and website functionality
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure security

3. Information Sharing

We may share your information with:

• Airlines and Travel Partners: To fulfill your bookings and provide travel services
• Payment Processors: To process payments securely
• Service Providers: Third-party companies that perform services on our behalf (e.g., email delivery, customer support)
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure storage of sensitive information
• Regular security assessments and updates
• Access controls and employee training
• Compliance with industry security standards

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your information in a portable format
• Objection: Object to certain processing of your information
• Restriction: Limit how we use your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and advertisements
• Analyze website traffic and performance

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

7. International Data Transfers

Your information may be transferred to and processed in countries other than where you reside. These countries may have different data protection laws. We ensure appropriate safeguards are in place when transferring your information internationally.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Marketing Communications

With your consent, we may send you marketing communications about our services, special offers, and promotions. You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Updating your communication preferences in your account settings
• Contacting our customer support team

10. Changes to This Policy

We may update this privacy policy from time to time. The updated policy will be effective when posted on our website. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this privacy policy, please contact us:

12. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, including:

• For the duration of your account activity
• As required to provide our services
• To comply with legal obligations
• To resolve disputes and enforce agreements

When we delete your information, we take reasonable steps to ensure it is permanently removed from our systems.

13. Third-Party Links

Our website may contain links to third-party websites. This privacy policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Complaints

If you believe we have not complied with this privacy policy or applicable data protection laws, you have the right to file a complaint with your local data protection authority. We also encourage you to contact us first, and we will do our best to address your concerns.